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Every call answered, routed, and scored — with direct drill-down to the transcript.
100%
Calls captured
<60s
Summary latency
EU
Hosted & GDPR
Canarics HQ
AI {{ selectedAgent.kind === 'ai' ? (selectedAgent.phoneNumber || selectedAgent.id) : (selectedAgent.overrideDisplayName || selectedAgent.displayName) }}
refresh
Number Summary Intent Action Date
No conversations yet.
auto_awesome {{ lead.external_number || '-' }}
{{ lead.summary || '-' }}
→ {{ lead.employee_name }} → {{ lead.transfer_target }}
{{ lead.intent }} {{ lead.action_taken }} {{ formatDate(lead.createdAt) }}
Number Summary Score Date
No logs found.
{{ log.isMissed ? 'call_missed' : (log.direction === 'inbound' ? 'call_received' : 'call_made') }} {{ log.manualName || log.number }}
{{ log.summary }}
• Missed Budget • CRM
{{ log.score }} {{ formatDate(log.createdAt) }}
No pending tasks.
{{ task.task }}
Due: {{ task.dueDate }} • {{ task.contactNumber }}
No daily insights available.
{{ insight.mood_emoji }}
{{ formatDate(insight.createdAt) }}
Calls
{{ insight.totalCalls || 0 }}
Avg Score
{{ insight.avgScore }}

{{ insight.headline }}

{{ insight.summary }}

lightbulb Coach Tip
{{ insight.coach_tip }}
No weekly reports generated yet.
{{ report.grade }}
Weekly Review
{{ formatDate(report.createdAt) }}
Total Calls
{{ report.totalCalls }}
Avg Score
{{ report.avgScore }}

{{ report.subject_line }}

{{ report.executive_summary }}

Key Wins
  • {{ win }}
priority_high Focus Area
{{ report.focus_area }}

{{ activeLog.manualName || activeLog.number }}

edit
{{ formatDate(activeLog.createdAt) }}
{{ activeLog.sentiment }}
Score
{{ activeLog.score }}
Talk Ratio
{{ activeLog.talkRatio }}%
Deal Stage
{{ activeLog.suggested_deal_stage || 'None' }}

Skill Breakdown

{{ key }}
{{ val }}

Script Compliance

{{ activeLog.script_compliance?.asked_budget ? 'check' : 'close' }} Budget
{{ activeLog.script_compliance?.asked_timeline ? 'check' : 'close' }} Timeline
{{ activeLog.script_compliance?.next_steps_locked ? 'check' : 'close' }} Locked Next Step
thumb_up Strengths
trending_up Areas to Improve

Key Facts

AI Summary

{{ activeLog.summary }}

Next Steps

{{ rem.task }}
Due: {{ rem.date }}

Transcript

{{ activeLog.transcript || 'No transcript available.' }}

AI {{ activeLead.external_number || '-' }}

{{ formatDate(activeLead.createdAt) }}
{{ activeLead.intent }} {{ activeLead.action_taken }}
Routed To
{{ activeLead.employee_name || activeLead.transfer_target }}
Duration
{{ activeLead.duration }}s
Language
{{ (activeLead.language || activeLead.languageCode || '').toUpperCase() }}

psychology AI Context — what the agent saw

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person_add First-time caller — no prior history
{{ formatPriorDate(p.createdAt) }} {{ p.action_taken || p.status || '—' }} {{ p.summary || '(no summary)' }} {{ expandedPriors[p.id] ? 'expand_less' : 'expand_more' }}
Summary
{{ p.summary }}
Routed to
{{ p.employee_name || p.transfer_target }}
Intent
{{ p.intent }}
Confidence
{{ p.confidence }}
Customer
{{ p.customer_name }}
Note
{{ p.note }}
Key facts
• {{ fact }}

Summary

{{ activeLead.summary }}

Key Facts